Delays displaying latest messages

Incident Report for Avochato

Resolved

This incident has been resolved.

Posted Aug 18, 2022 - 21:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2022 - 16:57 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 18, 2022 - 16:11 PDT

Update

We are continuing to investigate the cause of a delay in displaying new messages in the inbox. Note that messages continue to be delivered and be received. Thank you for your patience.

Posted Aug 18, 2022 - 15:35 PDT

Investigating

We're investigating an issue with up to 15 minute delays in displaying messages and conversations in the inbox.

Posted Aug 18, 2022 - 15:15 PDT

This incident affected: avochato.com, API, and Mobile.