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Welcome to the Avochato home for real-time information on system performance and security. Text us at +1-415-214-8977 if you experience any issues not documented on this page. If there are any interruptions to the service they will be documented here.

avochato.com Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Mobile ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Request Latency ?
Fetching
Past Incidents
Aug 14, 2022

No incidents reported today.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
Postmortem - Read details
Aug 10, 09:59 PDT
Resolved - This incident has been resolved.
Aug 9, 21:36 PDT
Monitoring - Broadcasting, tagging, and related Avochato functionality has been restored. We are continuing to monitor our systems post-maintenance.

Over the next 24 hour period, our system will work through the backlog of business logic relating to contact uploads, tags, and broadcasts.

Aug 9, 12:47 PDT
Update - Our maintenance has successfully resolved the primary issue causing tags and broadcasts. Our system is continuing to work through the backlog of tasks since the start of the incident. Attempts at uploading contacts to broadcasts and manually tagging contacts since the start of the incident will slowly re-attempt.

We apologize for the inconvenience and will continue updating as we perform a rolling restart of the system.

Aug 9, 12:16 PDT
Update - Inbox functionality has been restored while we proceed to the next phase of maintenance. Thank you for your patience. We are continuing to work on resolving issues with Broadcasts and Tags.
Aug 9, 11:55 PDT
Update - In order to complete the required maintenance, inboxes will temporarily stop serving conversations. We are trying to minimize this window as much as possible and apologize for the inconvenience.
Aug 9, 11:49 PDT
Update - We are continuing to work on resolving issues tagging contacts and broadcasting. We appreciate your patience.
Aug 9, 10:01 PDT
Update - Resolution is still in progress, but some app functionality including broadcasting and tagging are still impacted. We appreciate your patience as we work to resolve this issue.
Aug 9, 08:02 PDT
Update - In order to expedite resolving issues with Broadcasts and Tag creation, we will be performing emergency database maintenance.
Inboxes may not be accessible at this time while we complete maintenance. We appreciate your patience.

Aug 8, 16:34 PDT
Identified - We're currently experiencing issues tagging objects in our database and are working on a solution. Broadcasts and campaigns are disabled and will not function in the meantime until we find a resolution.
Aug 8, 16:14 PDT
Aug 8, 2022
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Postmortem - Read details
Aug 4, 10:01 PDT
Resolved - This issue is resolved in our most recent version of Avochato for iOS, 2.19, which is live in the AppStore.
Aug 4, 09:57 PDT
Monitoring - Version 2.18 of Avochato for iOS is now available. We are monitoring progress for users who were unable to log in using the latest version. Older versions of the iOS app, Avochato for Android, and our desktop and mobile web experiences have been unaffected during this period.
Aug 3, 12:57 PDT
Investigating - We are investigating an issue causing some users to get stuck at the loading screen on our most recent version of the Avochato for iOS app.
Aug 2, 14:01 PDT
Aug 3, 2022
Aug 2, 2022
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.